and we're back

our internet has been down for what seems like an eternity. and it took twice that long to get someone out to the house to fix it. they're diagnosis - we pay for 8mb speed and only 2mb speed is available in our neighborhood. so we jammed up the line. it took several months for the line to jam up, but finally it happened. and for days i called the adsl hotline. and chose to push 2 for english. because my techno thai isn't all that. and then i was put on hold. for just a second until i was disconnected. we did make a few trips out of the house for necessities and the like. and on one of those trips we made our way to the tot office. where they promised our internet would be up in 1 hour and in our 2 1/2 years here we've come to understand that 1 hour means they're not gonna do anything. which is exactly what happened.

and then i made a break through. i chose to push 1 for thai. and i listened closely. and managed to get through the thai language gauntlet and talk to a real live person. who spoke no english. but i persevered and got the promise of a technician coming to the house. and when that didn't happen the kids and i visited a different tot office. and i talked to the right person this time. because she told me the adsl hotline secret - for when we have another problem. and she also got me in touch with a technician. who appeared at our house this morning. and fixed our internet. after clearing out the clogged up lines. i guess 6mb of extra speed over several months makes quite the mess.

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2 comments:

Mom24 said...

I'm so confused!!! I don't understand how that can literally clog a line, but I'm glad you're back. :)

pilgrimssojourn said...

Wow, what was blocking the line? Alphabet soup? hehe

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